Privacy Policy

Privacy Policy

This Privacy Policy describes how booshop collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Personal Information We Collect

We gather specific details about your device, your interactions with the Site, and the information necessary to fulfill your purchases and offer support.

Device Information

Details Collected: Web browser version, IP address, time zone, cookie data, viewed products, search terms, and site navigation patterns.
Purpose: Accurately load the Site for you and perform analytics to optimize overall user experience.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels when you access our Site.

Order Information

Details Collected: Full name, billing address, shipping address, payment details (credit card and Mobile Banking numbers), email address, and phone number.
Purpose: Process payments, fulfill orders, arrange shipping, send invoices/confirmations, screen for fraud risk, and provide tailored product updates.
Source: Collected directly from you during checkout.

Customer Support Information

Details Collected: Contact details, communication history, and transaction context related to your inquiry.
Purpose: Provide dedicated customer support and resolve order queries smoothly.
Source: Collected directly from you when you reach out to our support team.

Sharing Your Information

We share your Personal Information with third-party service providers solely to operate our store and deliver your orders seamlessly:

E-Commerce Processors: We use trusted store platform processors (including Shopify) to power our online storefront and handle payment processing securely.
Delivery & Logistics Partners: Your shipping address and phone number are shared with logistics services to deliver your packages directly to your doorstep.
Legal Compliance: We may share information to comply with applicable laws and regulations, respond to subpoenas or search warrants, or protect our legal rights.